Experience

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United States Postal Service

Mediator (2007-present)  

Transportation Security Administration
Mediator (2009-present)

US Customs and Border Protection

Mediator (2020-present)

US Immigration and Customs Enforcement

Mediator (2020-present)

University of Southern California (USC)

Gould School of Law

Guest Speaker (2020)

Los Angeles Police Department (LAPD) 

Ombuds Section

Instructor (2017-2018)

Department of Veteran Affairs

Mediator (2017-2018)

Los Angeles County Bar Association

Dispute Resolution Services
Instructor (2010-2017)
Arbitrator (2010-present)
Mediator (2005-present)
Coach and Evaluator (2007-present)
Community Outreach (2005-2007)

Los Angeles City Attorney’s Office

Dispute Resolution Program
Instructor (2006-present)
Mediator (2005-present)
Emergency Response Team member (2008-present)

LA County Dept. of Consumer & Business Affairs

Dispute Settlement Services
Mediator (2005-present)
Instructor (2006-2009, 2013 to present)

Los Angeles Superior Court
Mediator (2008-2014)

Better Business Bureau
Arbitrator (2006-2013)

Glendale Superior Court 

Civil Referee Assisted Settlement Hearing (CRASH)
Settlement Officer (2008-2010)

Thomas Jefferson School of Law

Guest Instructor (2011)

Peace Talks Mediation Services
Mediator (2006-2007)

Pasadena Community Police Mediation Program
Program Coordinator (2006)

UCLA School of Law

Teacher's Assistant for Forrest Mosten, Mediation (2006)

Western Motor Coach
Vice President (2003-2009), Resolved disputes, deescalated conflicts, and facilitated communication between the company and other parties including employees, customers, insurance companies, attorneys, manufacturers, suppliers, advertisers, and government agencies.